Support Ticket Routing Agent – Automate Your Triage with AI
An AI agent that instantly reads incoming support tickets, categorizes them, prioritizes urgency, and assigns them to the right team members.
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Newton on Mars is an AI-powered consultancy that turns unclear AI ideas into validated build plans. Our voice and chat agents are grounded in real case studies through RAG; qualify your idea in minutes, then route you to a human.
Most consultancy websites ask you to fill a form and wait. Newton on Mars gives you a working AI intake analyst on the first page. It uses the same architecture we build for clients: streaming chat, voice input, retrieval over real content, citations, cost controls and human handoff when the project is ready.
Every answer can reference published case studies and insights instead of vague claims.
The agent asks follow-up questions, captures context and routes serious projects to a strategy call.
The system does not invent hard pricing, timelines, or capabilities. If it does not know, it says so.
You hit the homepage. You see what we've shipped. Engage "Talk to AI" or browse the case studies — either way, the product sells itself.
Chat or voice — your call. Our RAG-grounded agent asks sharp follow-up questions and pulls in real case studies to show you what we've already built in your space.
The AI reads the room. High-intent leads get a direct booking link. Medium-intent gets routed to our structured intake. Everyone walks away with something useful.
Book a 30-minute strategy call. By the time we pick up, we already have your full transcript and an AI-drafted project brief waiting in our queue.
Newton on Mars is the AI engineering practice of Divam Technologies. We don't sell you on capability — we demonstrate it. No discovery decks, no 40-page scoping documents. You get a real, running prototype on day one, and the code does the convincing.
This website is exhibit A. The chat and voice agents you see above aren't demos — they're the same production-grade infrastructure we build for clients.
"The fastest path from 'I have an idea' to 'I have a scoped, validated, bookable project.'"
We exist for the founder with a half-formed idea and the enterprise CTO who needs proof before a purchase order. We close the gap between ambition and a real, working thing — without the months of back-and-forth that consultancy usually demands.
Most consultancy websites look the same. Ours doesn't — because it works. Newton on Mars is built on three commitments:
An AI agent that instantly reads incoming support tickets, categorizes them, prioritizes urgency, and assigns them to the right team members.
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READ ARTICLE →Answer a few click-first questions, share your details once, then we run up to two AI follow-ups to qualify your project faster.
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